Last updated: January 2025
M&H Elderly Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients, website visitors, and caregivers. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Home address
- Emergency contact information
Care-Related Information
- Health needs shared voluntarily
- Care preferences
- Service inquiries and notes
Technical Information
- IP address
- Browser type
- Pages visited
- Time spent on the website
- Cookies for analytics (non-identifiable data)
2. How We Use Your Information
We use your information to:
- Provide home care services
- Respond to inquiries
- Schedule consultations
- Improve our website
- Communicate important updates
- Ensure quality and compliance
- Maintain internal records
3. Sharing Your Information
We do not sell or rent your information.
We may share information only with:
- Authorized caregivers providing services
- Administrative staff
- HIPAA-compliant third-party tools
- Legal authorities (if required by law)
All shared information is encrypted and protected.
4. Cookies and Website Tracking
Our website uses cookies for:
- Analytics
- User experience
- Performance improvement
Cookies do not collect identifiable personal data.
5. Data Protection
We take strong measures to secure your information, including:
- Encryption
- Secure servers
- Restricted staff access
- Routine audits
6. Your Rights
You may request:
- Access to your personal data
- Changes or corrections
- Removal of your data (when allowed by law)
- Questions about how your data is used
Email us anytime at: [email protected]
7. Updates to This Policy
We may update this policy periodically.
Changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns about this Privacy Policy, contact:
M&H Elderly Care LLC
38 Summer Hill Rd
Middletown, CT 06457
Email: [email protected]
Phone: (860) 834-6062